Contact & Directions ·

Contact, Location
& How to Get Here.

Everything you need to reach us and reach the sky: our phone, email and address, the Teotihuacan meeting point, how to get there from Mexico City and how to book your sunrise flight in minutes. Call +52 55 3956 2923.

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+52 55 3956 2923
Roma Nte., CDMX
Mon–Sun, 5 AM – 6 PM
Transport from CDMX
What is it?
Teotihuacán Balloons is a sunrise hot air balloon operator flying over the Teotihuacan pyramids since 2017, reachable by phone, WhatsApp, email and online booking.
Who is it for?
Travelers in Mexico City and visitors who want to fly over the pyramids and need contact, directions, hours and transport from CDMX before booking.
How much does it cost?
Flights start at $1,990 MXN per person; All Inclusive with transport from Mexico City is $3,300 MXN. Contact and quotes are free.
How does it work?
  1. Book online or message us on WhatsApp.
  2. Take optional transport from Mexico City before dawn.
  3. Arrive at the Teotihuacan meeting point for sunrise.
Contact

Phone, email
& address

You can reach Teotihuacán Balloons by phone or WhatsApp at +52 55 3956 2923, by email at info@teotihuacanballoons.com, or visit our office at C. Querétaro 229, Roma Nte., CDMX. Our lines are open every day, 5:00 AM to 6:00 PM.

Phone & WhatsApp

+52 55 3956 2923 — call or message us on WhatsApp any day, 5 AM–6 PM.

Email

info@teotihuacanballoons.com for questions, quotes and group bookings.

Address

C. Querétaro 229, Roma Nte., Cuauhtémoc, 06700 Ciudad de México, CDMX.

Hours

Monday to Sunday, 5:00 AM – 6:00 PM. Flights operate only at sunrise.

Online booking

Reserve instantly through our TuriTop booking system, available 24/7.

Social media

Find us on Instagram, Facebook and Pinterest.

24/7
WhatsApp booking
5–6
AM–PM, every day
Roma Nte
Office in CDMX
EN · ES
Languages spoken

Name, address & phone (NAP)

Teotihuacán Balloons · Tel/WhatsApp +52 55 3956 2923 · info@teotihuacanballoons.com · C. Querétaro 229, Roma Nte., Cuauhtémoc, 06700 CDMX · Open Mon–Sun 5:00 AM–6:00 PM · Flights launch at sunrise from Teotihuacan, State of Mexico.

Where we are and where you fly

Passenger with a view of the pyramids of Teotihuacan during the balloon flight

Our office (CDMX)

C. Querétaro 229, Roma Nte., Cuauhtémoc, 06700 Mexico City. This is where you can reach our team and arrange your booking — it is not the launch site.

Panoramic view of hot air balloons at sunrise over Teotihuacan

The launch point

Balloons lift off from the Teotihuacan archaeological zone in the State of Mexico, about 50 km northeast of CDMX — roughly a 60–75 minute drive. The exact meeting point is confirmed when you book.

Sunrise with the rising sun and hot air balloons over Teotihuacan

The meeting point

You meet our crew near San Juan Teotihuacán before dawn. Arrive about 30 minutes before take-off for check-in and the safety briefing, then fly as the sun rises over the pyramids.

Location

Where we are &
where you fly

Two places to know: our office in Roma Nte., CDMX, where we handle bookings, and the launch point in Teotihuacan, State of Mexico, where the balloons take off at sunrise.

How to get here

Getting to
Teotihuacan

The launch point is in Teotihuacan, about 50 km northeast of Mexico City (a 60–75 minute drive). The easiest way is our included transport from CDMX, which picks you up before dawn and brings you straight to the meeting point.

Route from Mexico City to the Teotihuacan balloon launch point A pre-dawn pickup in Mexico City, about a one-hour drive northeast along Highway 85D, arriving at the Teotihuacan meeting point for the sunrise flight. Mexico City Pickup ~5:00 AM Hwy 85D ~60–75 min · 50 km Teotihuacan Sunrise launch CDMX → TEOTIHUACAN
Northeast of Mexico City, roughly a one-hour drive to the sunrise meeting point.

Pre-dawn pickup in Mexico City (~5:00 AM)

With our All Inclusive package we collect you from your hotel or a central CDMX point before sunrise — no need to drive in the dark. Confirm your exact pickup time when you book.

~1-hour drive northeast (Hwy 85D)

We travel about 50 km along the Mexico–Pachuca highway toward San Juan Teotihuacán, roughly a 60–75 minute drive depending on traffic. Sit back and watch the sky lighten.

Arrive at the Teotihuacan meeting point

You reach the launch site near the archaeological zone about 30 minutes before take-off. Check in, meet your certified pilot and get a short safety briefing while the balloon is inflated.

Sunrise flight over the pyramids

Lift off as the sun rises over the Pyramid of the Sun and the Avenue of the Dead. The full experience lasts around one hour, finishing with a celebratory toast.

[01]

Transport from CDMX (easiest)

Our All Inclusive package ($3,300 MXN shared, or $3,400 MXN private) includes round-trip transport. We pick you up in Mexico City around 5:00 AM and drop you at the launch point — no early driving.

[02]

Drive yourself

Take the Mexico–Pachuca highway (Hwy 85D) toward San Juan Teotihuacán, about 60–75 minutes from central CDMX. Leave before dawn; we send the exact meeting point and parking details after booking.

[03]

By bus + taxi

Autobuses Teotihuacán run from Mexico City's Terminal Norte to San Juan Teotihuacán. From there a short local taxi reaches the meeting point. Plan timing carefully so you arrive before sunrise.

[04]

Departure time

Because balloons fly at sunrise, transport and meeting times are very early — typically a ~5:00 AM departure. Confirm your pickup time when you book.

[05]

Arrival & check-in

Arrive about 30 minutes before take-off. You will check in, meet your certified pilot and get a short safety briefing before the balloon is inflated.

[06]

Plan a half-day

Allow a half-day total: pre-dawn travel, the ~1-hour flight experience and a celebratory toast. Many visitors then explore the archaeological zone afterwards.

Getting from Mexico City to the Teotihuacan launch point
Option Approx. time Pre-dawn pickup? Best for
Our transport from CDMX~60–75 minYes (~5:00 AM)Most travelers, no car
Drive yourself (Hwy 85D)~60–75 minNoThose with a car
Bus (Terminal Norte) + taxi~90+ minNoBudget travelers

Times are approximate and depend on traffic and your pickup location. The launch point sits near coordinates 19.6925, -98.8438. Open in Google Maps. We confirm the exact meeting point and time after you book.

Transport from CDMX vs. getting there yourself
What you get Our transport On your own
Pre-dawn hotel pickup✓✗
No driving at 5 AM✓✗
Guaranteed on-time arrival✓✗
Exact meeting point handled for you✓✗
Round-trip back to Mexico City✓✗
Passengers arriving for a sunrise hot air balloon flight in Teotihuacan after transport from Mexico City
No early driving

Let us handle the 5 AM start

Sunrise flights mean very early departures, and driving to Teotihuacan in the dark after little sleep is the last thing you want before flying. Our transport from Mexico City picks you up before dawn and brings you straight to the meeting point — relaxed, on time and awake for the moment that counts.

Tip

Choose the All Inclusive package ($3,300 MXN shared) so transport, flight and the pre-dawn logistics are all arranged in one booking.

How to book

Reserve in
three steps

Booking takes minutes. Reserve online through our TuriTop system at any hour, or message us on WhatsApp at +52 55 3956 2923 for a quick, personal booking. Reserve early to secure your preferred date.

[01]

Choose your flight

Pick a package — from the $1,990 MXN Balloon Ride to All Inclusive with transport — on our prices & safety guide.

[03]

Get your details

We confirm your pickup or meeting point and time. Arrive before sunrise, check in, and fly over the pyramids.

Couple enjoying a romantic sunrise hot air balloon flight over Teotihuacan after booking online
Confirmed in minutes

Book today, fly at sunrise

Reserve any time of day through our online system, or send a single WhatsApp message and a real person will help you pick a date, a package and a pickup point. Once confirmed, all you do is show up before dawn — we take care of the rest.

Weather guarantee

If conditions don't allow a safe flight, we reschedule at no cost — your reservation is kept and you simply choose a new date.

Good to know

If the weather does not allow a safe flight, we reschedule at no cost — your reservation is kept and you simply choose a new date. Cameras and phones are welcome on board. See the full prices & safety guide for everything to bring.

Good to know

Quick service
policies

Reservations

Book in advance through our online system to guarantee availability.

Weather

Rescheduled at no cost if conditions don't allow a safe flight.

Transport

Optional shared or private transport from Mexico City is available.

Punctuality

Departures are pre-dawn (~5 AM). Arrive before sunrise for check-in.

Cameras

Phones and cameras are welcome on board to capture the sunrise.

Health

Not recommended for pregnant women or people with heart conditions.

Reviews

What travelers
say

María G.

"¡Una experiencia increíble! Las vistas eran impresionantes y el personal fue muy amable."

Juan R.

"El vuelo al amanecer fue mágico. Definitivamente una experiencia que recomendaría a todos."

Luisa M.

"Increíble atención al cliente y un vuelo seguro y emocionante. ¡Volveré pronto para otro vuelo!"

Questions

Frequently
asked questions

Where are Teotihuacán Balloons located?

Our office is at C. Querétaro 229, Roma Nte., Cuauhtémoc, 06700 Mexico City (CDMX). Flights launch from the Teotihuacan archaeological zone in the State of Mexico, about 50 km northeast of Mexico City.

How do I get to the Teotihuacan balloon launch point?

The launch point is in Teotihuacan, State of Mexico, roughly a 60–75 minute drive from central Mexico City. The easiest way is our optional transport from CDMX, which picks you up before dawn and drops you at the meeting point; you can also drive or take a bus to San Juan Teotihuacán.

How do I book a Teotihuacan balloon flight?

Book online in minutes through our reservation system at app.turitop.com, or message us on WhatsApp at +52 55 3956 2923. Reserve in advance to guarantee availability for your preferred date.

What time do the balloons take off?

Balloons take off at sunrise, so departures and pickups are very early, around 5:00 AM. Arrive about 30 minutes before take-off for check-in and the safety briefing; the full experience lasts around one hour.

Do you offer transport from Mexico City?

Yes. The All Inclusive package ($3,300 MXN) includes shared round-trip transport from Mexico City, and another option ($3,400 MXN) includes private transport, so you do not have to drive at dawn.

What are your opening hours?

Our office and booking lines are open Monday to Sunday, 5:00 AM to 6:00 PM. Flights themselves operate only at sunrise and are subject to weather conditions.

Explore more before you book: the prices & safety guide, our sunrise balloon flights home page, or jump straight to the online booking system. Prefer Spanish? Visit nuestra página de contacto.

Ready to
book?

Now that you know how to reach us and how to get to Teotihuacan, reserve your spot in the sunrise sky. Book instantly online or message our team on WhatsApp — flights from $1,990 MXN.

Book Online WhatsApp

Hours

Mon–Sun, 5:00 AM – 6:00 PM

Sunrise flights,
subject to weather conditions.

Contact

+52 55 3956 2923 info@teotihuacanballoons.com

C. Querétaro 229, Roma Nte., Cuauhtémoc, 06700 CDMX